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Seasonal Customer Relations Specialist

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities Present a professional, confident and enthusiastic image to develop trusting relationships with all customers Effectively manage customer account data which includes setting up new accounts and maintaining related data

Why Suburban Propane?
Suburban Propane takes pride in serving our seasonal employees and does so by offering competitive pay with seasonal bonus, sick pay, and a 401(k) with company match and immediate vesting based on eligibility requirements.

Qualifications

Minimum of 3 years of experience in a customer service role Minimum of a High School diploma or GED preferred Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports Ability to multi-task and prioritize assignments in a team environment



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